We pride ourselves on our customer service and are always striving to create a smoother, more streamlined system for you, our players. Our main goal is always to provide the fastest service possible however our Customer Service Reps deal with an extremely high volume of calls & text messages. This can unfortunately lead to 1 - 2 minute wait times.
We do ask for your patience during these busier moments. However if you have not received a response from one of our C.S.R's within one hour of first contact please email us here any time of day. We are always here to help.